We want you to be satisfied with your purchase.
Eligibility for Refunds
You may request a refund if:
- The item is defective or damaged
- The wrong item was received
- The item does not match the description
Refund Timeframe
- Requests must be made within 14 days of delivery
Non-Refundable Items
- Items that have been used or damaged by the customer
- Clearance or final sale items (if applicable)
Refund Process
- Contact us at info@truenorthdeals.it.com
- Provide order number and issue details
- Our team will review and respond within 2–3 business days
Refund Method
- Refunds will be issued to the original payment method